Support

Report a payment problem

Please submit details of the unauthorized charges, along with supporting documentation from your banking app, so our team can review the matter and get back to you.

Report a payment problem

Name - Surname

Bank account number (please enter only the last 4 digits)

Bank name

The date shown in the debit statement

hour

minute

Amount deducted

Company or agency name listed in the deduction list

Additional evidence of deductions from the bank app (if any) Supports JPG, PNG, WebP, or PDF files no larger than 5 MB

Confirm that you have not made the transaction or given your consent to the payment. Confirm that you have not made a transaction or given consent.

Have you ever applied for or used any of our company’s services?

Yes, I have applied or used the service. No, I have never signed up or used the service.

Phone number