Help Center
Frequently asked questions
Tips and information to help you use 1dayplusX with confidence
My Account (I have a problem with my account. How do I solve it?)
What payment methods are available?
- PAYMENT BY BANK TRANSFER VIA CIMB THAI BANK (CIMB) AND SIAM COMMERCIAL BANK (SCB)
- Pay on delivery
Order Editing
How can I edit my order?
Paid and confirmed orders and services cannot be modified. Please call us at +6683-204-8063 for further assistance.
How can I cancel my order?
Orders and services cannot be cancelled once payment has been made and confirmed. Please call us at +6683-204-8063 for further assistance.
Cancel an order
Orders and services cannot be cancelled once payment has been made and confirmed. Please call us at +6683-204-8063 for further assistance.
My Account (I have a problem with my account. How do I solve it?)
How to reset password?
On the login page, please click “Forgot Password”, enter your email address, and you will receive a new password via your email address.
I didn't receive a password reset email after clicking "Forgot Password"
After clicking the 'Forgot Password' button, a password reset email with a temporary password will be sent to your email within 5-10 minutes. Sometimes the email may end up in your junk or spam folder. If you do not receive the email within 5-10 minutes, please contact our customer service center at +6683-204-8063 for further assistance.
What happens after I change my IKEA account password?
Once you have successfully changed your account password, you will be able to log in, view your account, and make purchases as usual.
